Last updated: July 2025
At White Dove Beds, we stand behind the quality of our products. Your satisfaction and peace of mind are important to us, which is why we offer comprehensive warranty coverage for our entire product line.
Adjustable Bases
– Covered by a 10-Year Limited Warranty
– Includes parts and labor for any manufacturer defects or mechanical malfunctions under normal residential use
Mattresses
– Covered by a 10-Year Limited Warranty
– Covers sagging (1.5 inches or more), structural defects, or flaws in materials
Pillows & Bedding
– Covered by a 1-Year Limited Warranty
– Protects against defects in materials and workmanship under normal use
The warranty does not cover:
– Normal wear and tear, such as fading or softening
– Damage due to misuse, abuse, or improper setup
– Stains, spills, or unsanitary conditions
– Comfort preference changes
– Commercial or non-residential use
If you experience an issue covered by our warranty:
1. Contact us at sales@whitedovebeds.com or +1 (855) 212-2337
2. Include your original order number, photos, and a description of the issue
3. Our support team will review your claim and provide further instructions
To qualify for warranty service, you must provide your original receipt or order confirmation.
If a product is found to be defective under warranty, we will:
– Repair or replace the item (or defective part) at no charge
– If a replacement is unavailable, we may issue a store credit or refund
This warranty is non-transferable and applies only to the original purchaser. White Dove Beds is not liable for incidental or consequential damages.
