FAQs- Ordering & Payment
How do I place an order?
Simply browse our website, add your items to the cart, and proceed to checkout. It’s fast, secure, and easy.
What payment methods do you accept?
We accept all major credit and debit cards, including:
– Visa
– Mastercard
– American Express
– Discover
We also accept Shop Pay, Google Pay, and Apple Pay.
Is my payment information secure?
Yes. Our website uses secure encryption technology and PCI-compliant payment gateways to ensure your data is safe
Can I pay in installments or use financing?
Yes. We offer financing options through trusted partners so you can pay over time with easy monthly payments.
Will I be charged sales tax?
Sales tax is calculated based on your shipping address and local tax laws. You’ll see the total during checkout.
Can I cancel or change my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to accommodate changes.
Contact us ASAP at sales@whitedovebeds.com or +1 (855) 212-2337.
How do I know my order was placed successfully?
You will receive a confirmation email with your order details. If you don’t receive it, check your spam/junk folder or contact us.
How can I track my order?
Once your order ships, we’ll email you a tracking number so you can follow your delivery.
Can I place an order by phone?
Yes! If you prefer to order by phone, call our customer support team at +1 (855) 212-2337, and we’ll be happy to assist you.
Do you offer bulk or wholesale orders?
Yes. For bulk purchases or wholesale inquiries, please contact us directly at sales@whitedovebeds.com.
FAQs- About the Brand
What is White Dove Beds?
White Dove Beds is a premium bedding company specializing in adjustable bases, mattresses, pillows, and bedding – all designed to deliver exceptional comfort, quality, and support.
What makes White Dove Beds different?
We focus on quality, innovation, and trust. All our products are made with carefully selected materials, designed for durability and comfort, and supported by excellent customer service and warranties.
Where is White Dove Beds based?
We are proudly based in the United States and ship our products nationwide.
Do you have a showroom or retail store?
We are an online-based brand, which allows us to keep prices competitive while delivering top-quality products directly to your door. For assistance or personalized recommendations, contact our expert team.
How quickly do you ship?
We process and ship orders within 1-2 business days. Delivery usually takes 3-7 business days, depending on your location. For large items, we offer scheduled delivery in select areas.
Is White Dove Beds a trustworthy company?
Absolutely. We’ve built our brand on customer trust, transparency, and satisfaction. Our many repeat customers and excellent reviews reflect our dedication to quality and service.
What support do you offer after purchase?
We offer customer support 7 days a week via email and phone. Whether you need help setting up your bed or have a question about your order, our team is here for you.
Do you offer financing?
Yes, we partner with trusted financing providers to offer easy and flexible payment options at checkout.
Are your products backed by warranty?
Yes! All White Dove Beds products come with industry-leading warranties – including 10 years on adjustable bases and mattresses.
What is your return policy?
We offer a 100-Night Sleep Trial on mattresses and a 30-day return window on most items. See our Refund & Return Policy for full details.